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Monash University: Streamlining IT Operations Through Timely RPA Integration

Monash University: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.  

Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.  

Mitigating Risk: Ensuring Seamless RPA Integration with a Comprehensive Stakeholder Engagement Strategy

Mitigating Risk: Ensuring Seamless RPA Integration with a Comprehensive Stakeholder Engagement Strategy

Ahead of Robotic Process Automation Melbourne 2017 we chat to Rita Newman, Head of Strategic Performance at ANZ, who were early adopters of RPA technology and are now reaping the rewards of seamlessly integrated RPA processes.

In this article Rita shares how risk, organisational culture and change management were all strategically negotiated and aligned with a broader business plan to ensure seamless RPA integration

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Ahead of the Robotic Process Automation Melbourne Summit we chat to David Banks, Executive General Manager of Bank and Wealth Transformation, Technology & Operations at NAB. In this Q&A David shares with us details of NAB’s journey to date and further delves into the associated benefits for customers.

Seamless Integration: Taking a Holistic View of Process Automation

Seamless Integration: Taking a Holistic View of Process Automation

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Andrew Walker, Chief Operating Officer at BT Financial, the wealth management arm of the Westpac Group. BT who started their automation journey some 10 years ago, have successfully integrated, deployed and scaled RPA technologies organisation-wide.

In this Q&A Andrew shares with us details of BT Financial’s (BT) automation journey and explores how BT worked to overcome the challenges associated with organisation-wide deployment of automation tools and change management. 

Strategies to Integrate RPA In Organisational Processes

Strategies to Integrate RPA In Organisational Processes

RPA can streamline back office processes, reduce operational costs by some 90% and completely negate errors, and is the ideal tool to integrate within any organisations’ IT processes. Despite this however, we here in Australia seem to be lagging behind when it comes to RPA uptake. Ahead of the RPA Melbourne Summit 2017 we explore the strategies employed by some of Australia's leading organisations that have ensured seamless organisation-wide RPA integration.
Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank.

 

  • Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.
  • Connecting with existing organizational governance functions to lower the barrier to entry.
  • Scheduling processes across bots in a lower volume environment for efficiencies.