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In this presentation from the Artificial Intelligence for Enterprise Summit 2017, Andrew Walker, Chief Operating Officer at BT Financial Group, explores how BT Financial is leveraging lean, digital, AI and Natural Language Processing to re-imagine the middle and back-office operations.
- Transition from reactive operations
- How the combination of Big Data and Automation is closing the loop in Automation
In this article, Magda Cortez, Senior Product Manager at Gumtree Australia shares insight into how Gumtree has set up their business internally to support AI and how they are designing and implementing ‘bots’ to drive innovation and a personalised CX.
Key developments in AI across Australia in 2017:An inside look at how 3 organisations are using AI to drive efficiency and enhance customer service
In this eBook, Dan TaylorGeneral Manager, Innovation atTAL,Agustinus Nalwan, AI Guild Leader atCarsales.com andMagda Cortez, Senior Product Manager ateBay (Gumtree) explore the approaches their organisations are taking to develop the strategy for AI, implement it into existing operations, and take data one step further and capitalise on ROI to ultimately improve customer service.
Coca-Cola Amatil began their advanced analytics initiative 1.5yrs ago, trying different cases with different departments to allow staff to realise its potential. They developed a framework of exactly how machine learning and advanced analytics works within the business, the cross functional technology element, and how the project needs to be delivered. In this interview, Siamak Tafavogh, Lead Data Scientist at Coca Cola Amatil explores their Intelligent Automation journey to date and lessons learned so far.
In this video interview, David Thurkle, Robotic Process Automation (RPA) & Transformation Manager at Sensis, explores what you need to consider before starting your RPA journey and how to make your RPA or intelligent automation journey a success.
In this short interview, Tim Ryan, Partner at Innovior explores how the company fits into the Intelligent Automation space and the value of sponsoring and being part of the Intelligent Automation Summit.
In this short interview, Alex Moynihan, Co-Funder and CEO of The Eclair Group explores how the company fits into the Intelligent Automation industry and the value of sponsoring the Intelligent Automation Summit 2018.
In this interview, Siamak Tafavogh, Lead Data Scientist at Coca Cola Amatil explores their Intelligent Automation journey to date and lessons learned so far.
Intelligent Automation IQ recently surveyed 50 leaders in the RPA space across Australia to find out their key priorities and challenges when it comes to RPA adoption ahead of the Intelligent Automation Summit 2018.
This report explores key trends, opportunities and pain-points in intelligent Automation adoption in Australian businesses, including:
- RPA as a journey not a project: where Australian businesses are at on their RPA journey
- Investment priorities: what automation technologies organisations are investing in and why
- The main obstacles to successful RPA implementation
- Leadership and culture as a core focus for intelligent automation roll-out
- Future outlook of intelligent automation in Australia
Australia is being transformed by artificial intelligence and digitisation, particularly in areas such as education and public safety
Robotic process automation (RPA) market has been gaining remarkable popularity lately, subject to the fact that automation has become important component in various enterprises across the globe.
Nearly two-thirds of Australian businesses are dabbling with machine learning or deep learning to improve operations or influence business decision making, according to Telsyte.
Intelligent Automation 2018 Award Nomination Form: Most Innovative and Intelligent Bot for Customer Experience
Application cases of chatbots reflecting the closest function to human intelligence
An innovative implementation case that’s boosted resource productivity and drove cost efficiencies using multiple intelligent automation technologies- such as RPA, AI, Machine Learning and Cognitive Automation
Application cases of RPA bots that significantly improved the delivery of customer experience
An innovative application case that demonstrates an effective partnership with successful outcomes