Case Study

Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.  

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Ahead of the Robotic Process Automation Melbourne Summit we chat to David Banks, Executive General Manager of Bank and Wealth Transformation, Technology & Operations at NAB. In this Q&A David shares with us details of NAB’s journey to date and further delves into the associated benefits for customers.

Seamless Integration: Taking a Holistic View of Process Automation

Seamless Integration: Taking a Holistic View of Process Automation

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Andrew Walker, Chief Operating Officer at BT Financial, the wealth management arm of the Westpac Group. BT who started their automation journey some 10 years ago, have successfully integrated, deployed and scaled RPA technologies organisation-wide.

In this Q&A Andrew shares with us details of BT Financial’s (BT) automation journey and explores how BT worked to overcome the challenges associated with organisation-wide deployment of automation tools and change management. 

Incitec Pivot Case Study: Developing A Proof of Concept for RPA Initiatives Within A Resource Flat Enterprise.

Incitec Pivot Case Study: Developing A Proof of Concept for RPA Initiatives Within A Resource Flat Enterprise.

In this presentation from RPA 2017, Chris Howes General Manager – Intelligent Process Automation of Incitec Pivot Limited explores:

 

What should you be looking to get out of a Proof of Concept?

Selecting the right partnering fit and preparing for a “consultant led PoC” – things you need to know

 Internal resourcing – charting out clear role responsibilities and requirements to prepare for PoC

Alignment of PoC to business priorities

 Understanding supporting and competing activities and how they might impact a PoC

Technical & adaptive change – different ways of enabling organization.

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank.

 

  • Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.
  • Connecting with existing organizational governance functions to lower the barrier to entry.
  • Scheduling processes across bots in a lower volume environment for efficiencies.