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Program- Intelligent Automation 2020

Australia's largest Intelligent Automation Summit is back in Sydney on the 26-27 February 2020 with a brand new focus on leveraging cognitive automation to deliver scaled operational efficiencies, risk management and personalised customer experience.< ...

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Your Intelligent Automation Challenges, Their Answers: Insights from ING, ANZ, Schneider Electric, the Australian Taxation Office and Spark NZ

Intelligent automation isn’t going anywhere. In fact, 86% of global business leaders recently surveyed believe that in order to stay ahead in their given fields, their orga ...

SSON IA Global Market Report: From task automation to intelligent automation: Crossing the data chasm

Evolving Strategies: a Shift to End-to-End Process AutomationToday the drive to add intelligence to automation requires intelligent process orchestration and the ability to use highly advanced ...

Keeping Up With Rapid Change: Developing PoC Initiatives to Drive Continuous Improvement and Efficiency

Ahead of the Intelligent Automation Summit 2019 we chat to Lina Badethalav, Senior Manager for Finance Systems and Data at AMP Limited (AMP) who began their IA journey back in 201 ...

Harnessing RPA to Enable Business Growth and Deliver Tailored Customer Experiences

Ahead of the Intelligent Automation Summit 2019 we chat to Michael Magee, Process Expert at ING, to explore ING’s intelligent automation journey and delve into the challenges and opportunities of RPA deployment for customers and employees alike.  ...

Presentation Packet | Intelligent Automation Summit 2020

Ahead of the 2020 Intelligent Automation Summit take a look back at some of the highest rated presentations from the 2019 event.Explore exclusive insights from:SuncorpSpark New Zealand carsales.com.au

The Intelligent Automation Playbook: Welcome to the next wave of business process automation

Automation and artificial intelligence (AI) are well-worn terms in the business environment. Now, these two forces of technological change are collaborating to revolutionise the way that organisati ...

Insights from the USA: How to Manage Change So Automation Sticks

Lack of effective change management is one of the leading causes of automation 'failure.'Despite this, change management is still woefully neglected in automation implementations. That's why this ...

Insights from the UK: Benchmarking Report - Exploring the Three Critical Measures of Success

As the technical landscape continues to expand, organisations are finding themselves on a transformative journey towards becoming a truly intelligent enterprise, requiring a new operating model built on automation and intelligent technologies.SSON recently surveyed more than 200 Shared Ser ...

Insights from the APAC Region: Process Automation: Tactical Problem-Solving Giving Way to Strategic Transformation

Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automatio ...

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Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    In this interview Matt shares with us details Monash’s RPA journey to date...

Mitigating Risk: Ensuring Seamless RPA Integration with a Comprehensive Stakeholder Engagement Strategy

Ahead of Robotic Process Automation Melbourne 2017 we chat to Rita Newman, Head of Strategic Performance at ANZ, who were early adopters of RPA technology and are now reaping the rewards of seamlessly integrated RPA processes.In this article Rita shares how risk, organisational culture and change management were all strategically...

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Ahead of the Robotic Process Automation Melbourne Summit we chat to David Banks, Executive General Manager of Bank and Wealth Transformation, Technology & Operations at NAB. In this Q&A David shares with us details of NAB’s journey to date and further delves into the associated benefits for customers.

Seamless Integration: Taking a Holistic View of Process Automation

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Andrew Walker, Chief Operating Officer at BT Financial, the wealth management arm of the Westpac Group. BT who started their automation journey some 10 years ago, have successfully integrated, deployed and scaled RPA technologies organisation-wide. In this Q&A...

Strategies to Integrate RPA In Organisational Processes

RPA can streamline back office processes, reduce operational costs by some 90% and completely negate errors, and is the ideal tool to integrate within any organisations’ IT processes. Despite this however, we here in Australia seem to be lagging behind when it comes to RPA uptake. Ahead of the RPA...

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank. Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.Connecting with existing organizational governance functions to lower the barrier to entry.Scheduling processes across bots in a lower volume environment...

Effectively Harnessing the Benefits of RPA with Strategic Organisational Roll-out

Ahead of the Robotic Process Automation Summit 2018 we chat to David Thurkle, Robotic Process Automation & Transformation Manager at Sensis. In this article David looks back on his RPA experience while at Sensis and previously at NAB, to explore opportunities and challenges of effective RPA integration, as wells as...

Banking Snapshot: Seamlessly Integrating, Scaling and Harnessing RPA: Insights from ANZ, Westpac, NAB and BT Financial

Ahead of the Robotic Process Automation Summit 2018 we explore how four of Australia’s leading financial organisations have worked to seamlessly integrate RPA within operations; including the change management strategies that made this possible. Further we delve into the benefits wrought as a result of effectively harnessing RPA processing power. 

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Who Attends Intelligent Automation?

Not sure who should attend the Intelligent Automation Summit? Take a look at our past attendee snapshot to see who you, or your team, could be meeting this year!