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Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank.

Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.
Connecting with existing organizational governance functions to lower the barrier to entry.
Scheduling processes across bots in a lower volume environment for efficiencies.

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