Group General Manager Procurement
The sentiment that bots are designed to replace humans is prevalent; to prevent any hostility it is important to involve your work force early & communicate clearly your transformation journey. With that in mind, this session will address:
- How to document the process of IA journey with your management and workforce?
- Making good business cases to harness an appetite for change
- How to create an interaction between bot and user to ease adoption in order to upskill your workforce to higher value-adding services?
- Working on redefining job responsibilities and processes to assist in value realisation
- How to decide the right make-up of solution providers, outsourced services, and in-house capabilities for your automation strategy?