Mr. Malek, Director of Process Performance & Operational Excellence at VMWare, is a process and operational excellence transformation evangelist and influencer responsible for leading global teams of experts to create and sustain a culture of continuous improvement with a focus on customer innovation and value creation. In his role, Mr. Malek partners with the business to enable transformative thinking through tailor-fitting and simplifying the application of Improvement and CX methods – Design Thinking, Theory of Constraints, BPR, Agile with Scrum, Lean, Six Sigma, Robotic Process Automation, Business Process Management enterprise-wide.