26 - 27 February, 2019 | PARKROYAL Darling Harbour, Sydney, NSW

Uday Singh


Head Process Automation and Robotics
Credit Suisse (USA)


10:50 AM Setting The Right Foundation and Practices To Achieve Automation Efficiency To Move Forward Into Intelligent Automation

Automation and AI is a key enabler for Credit Suisse to pursue its vision of becoming the most admired bank, which includes establishing exemplary Control, Compliance, and Risk management Processes. Credit Suisse started its process reengineering and automation journey over a couple of years back, with initial focus on RPA. With increasing maturity and deployment of RPA, the focus is now shifting towards more complex automation, to augment human decision making processes, by leveraging Machine Learning and AI. During the session, four key areas will be covered based on experience at Credit Suisse:

  • Opportunity identification approach across a global bank with varied business lines (including Swiss Private Bank, Global Markets, International Wealth Management, and Investment Banking & Capital Markets),
  • Organizational setup (e.g., AI implementation center, data modeling, AI tools management) to drive AI/ automation adoption in a long-term sustainable manner,
  • Deep dive into select examples (e.g., KYC, Payments processing, asset servicing) of successful deployment of AI/ Automation, and
  • Challenges and future opportunities/ focus areas (likely to be of interest to systems integrators and startups with product & service offerings in this space)


Check out the incredible speaker line-up to see who will be joining Uday .

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